How do patients choose a physician or surgeon? That seems to be the million-dollar question for many physician practices and hospitals, and according to whom you ask, the answer is usually different.
Patients file medical malpractice lawsuits against physicians for several reasons: failure to diagnose a condition, injury during treatment, failure to treat a condition, poor documentation and medical errors.
A recent study published in JAMA Surgery found surgical and junior residents are particularly vulnerable to these lawsuit filings. During a 10-year period, 87 malpractice cases involving surgical trainees were identified by Westlaw, an online legal research database containing legal records from across the United States
Every new patient that walks through the door is a win for your practice — but that may be the easiest part. Retaining patients is all about providing strong customer service. So often, physicians skip over this important aspect of business in the name of good medicine or even getting paid. But when you do, your patients are more likely to go online and Google another physician. Below are seven tips for securing patients for the long-term, and possibly attracting some new ones along the way.
As a physician, you strive to provide the best care for your patients. So you may feel a bit unsettled — even hurt — when a patient you’ve cared for takes his or her frustrations out on you or your staff.
Everyone gets upset now and then. But add in the stress of dealing with a medical issue, and it can be easier for patients to take their frustrations out on their providers.
Thankfully, there are ways to spot a patient’s fear or anger early on and help diffuse it. Here’s how to deal with an upset patient.
Thanks to technological advances like the internet and smartphones, patients and doctors have a seemingly endless stream of information at their fingertips. Patients no longer have to wait for a doctor’s phone call to get test results and can view all their information from anywhere in the world.
Thanks to rising deductibles and premiums, potential patients are starting to take a more active role in choosing their healthcare providers. And like any other major purchase, research is finding that most consumers are turning to reviews to help them pick the right doctor or hospital.
Here are some interesting facts about how patients review doctors.
Topics: Hospital Administration
Cardiothoracic surgery, Twitter chats and website design may not seem like the perfect combination, but when it comes to accessing the latest journal articles, connecting with patients and expanding your practice, they can be invaluable.
At the 2016 STS Annual Meeting, a panel of cardiothoracic experts shared how these and other internet technology trends are impacting cardiothoracic surgery.
Here are three technology trends impacting cardiothoracic surgery you need to know:
Twitter can be used for more than keeping up with pop culture and current events. The social network can be a useful tool for receiving quick, current hemodialysis and kidney care developments, whether you’re using your phone on your lunch break or catching up on some late-night television.
Here are four hemodialysis resources and kidney care resources to follow on Twitter.
Journals and industry associations are great places to stay abreast of the latest news that can affect your hospital. But did you know Twitter can also serve as a quick resource for keeping up with these developments? We’ve put together a short list of resources to follow on Twitter.
Here are 4 Hospital Leadership Resources to Follow on Twitter
Topics: Hospital Administration
In 2014, nearly $3 trillion was spent on healthcare. Of that, it is estimated $765 billion was lost to inefficiencies, errors, redundancy, overutilization, and unnecessary variation in clinical practices.
Looking at the above numbers, it is no wonder cost savings is one of the biggest challenges in healthcare. You have to figure out how and where to save money without negatively affecting the experience of patients or outcomes. While it might seem like an expensive luxury, the right medical technologies can provide better care for more patients at lower costs.