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Sensing Savvy

Ways Dialysis Providers Can Defuse Patient Conflict

Posted by Deborah Brouwer-Maier RN, CNN on Nov 8, 2017

As a dialysis provider, you know that healthcare settings and patient conflict go hand in hand. But unresolved patient conflict creates more stress for your staff, decreases productivity and teamwork and harms your clinic’s ability to safely deliver top-quality dialysis care.

Despite these consequences, providers often shy away from confronting challenges with patients because conflict is almost always uncomfortable. Experts call this avoidance a lack of “conflict competence,” and cite it as a major reason for dysfunctional dialysis units.   

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Topics: Hospital Administration, Hemodialysis

Easy Ways to Improve Patient Communication at Your Dialysis Clinic

Posted by Deborah Brouwer-Maier RN, CNN on Oct 16, 2017

How a patient feels during his or her dialysis treatments often affects whether he or she will return to your clinic for further treatment. The National Kidney Foundation recommends patients evaluate the staff of a dialysis clinic before choosing a provider. The organization advises patients to see if the staff makes them feel welcome, if they were helpful, knowledgeable and were able to answer their questions. Patients also are encouraged to notice if clinic staff listens to them and addresses their needs.

Patients want to feel understood and at ease, and if your clinic is struggling to retain patients, this could be a contributing factor to patient retention.

Thankfully, a few changes in the way your staff communicates can improve patient experience at your dialysis clinic.

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Topics: Hemodialysis

Kidney Care News: Fresenius Medical Care Acquires NxStage Medical

Posted by Deborah Brouwer-Maier RN, CNN on Sep 20, 2017

Fresenius Medical Care Acquires NxStage Medical

The deal was for about $2 billion, or $30 per common share. The deal is expected to close in 2018. Fresenius hopes the acquisition will help it accelerate growth within the home dialysis markets.

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Topics: Hemodialysis

Banding of High-Flow Arteriovenous Fistulas Decreases Hospitalizations

Posted by Susan Eymann, MS on Sep 11, 2017

Clinicians at a Fort Worth vascular access center wanted to ascertain the effects of banding their patients with high-flow arteriovenous fistulas. It is known that patients with high flow of more than 2 L/min are more likely to experience cardiac symptoms. Therefore, the nephrologists set a goal of reducing flow in the high-flow fistulas of 12 patients to between 600 and 1200 mL/min and then retrospectively analyzing the results.

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Topics: Hemodialysis

Kidney Care News to Know: Largest Dialysis Providers Ranked

Posted by Deborah Brouwer-Maier RN, CNN on Aug 21, 2017

Largest Dialysis Providers Ranked

Fresenius Medical Care (No. 1) and DaVita (No. 2) ranked as the top dialysis providers in the USA. Fresenius saw 192,964 patients this year, while DaVita saw 190,500. Coming in third was U.S. Renal Care, seeing 25,120 patients. Fresenius’ bump in volume came from an increase in patients accepted for treatment for acute kidney injury.

Source: Nephrology News & Issues

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Topics: Hemodialysis

Trial Finds Transonic Surveillance Reduces Rate of Thromboses & Costs

Posted by Susan Eymann, MS on Jul 26, 2017

“I love this machine!” exclaimed Dr. Inés Aragoncillo when a slide displaying the Transonic Hemodialysis Monitor, was shown at the recent American Association of Nephrology (ASN) convention in Chicago. Dr. Aragoncillo was presenting the findings of her three-year RCT in which she and her colleagues studied the addition of ultrasound Doppler and ultrasound dilution (Transonic) surveillance to classic vascular access monitoring in their hemodialysis patients.

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Topics: Hemodialysis

Kidney Care News: Lifeline Vascular Access Names Chief Medical Officer

Posted by Deborah Brouwer-Maier RN, CNN on Jul 24, 2017

Lifeline Vascular Access Names Chief Medical Officer

Lifeline Vascular Access, a subsidiary of DaVita Inc., has named Dr.

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Topics: Hemodialysis

5 Ways Huddles Can Benefit Your Dialysis Clinic

Posted by Deborah Brouwer-Maier RN, CNN on Jul 12, 2017

Football fans probably are very familiar with the concept of a team huddle and its role in a successful game. Although your dialysis clinic isn’t a football field, huddles are key to improving and sustaining quality care. Today, we’ll give a quick definition of a huddle, and look at five ways huddles can benefit your dialysis clinic.

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Topics: Hemodialysis

Kidney Care News to Know: DaVita Income Lower in Q1

Posted by Deborah Brouwer-Maier RN, CNN on Jul 10, 2017

DaVita Income Lower in Q1

DaVita reported income for Q1 of 2017 was 21 percent less than the same time last year. The drop in income was attributed to lower ACA enrollment among dialysis patients, an increase in wages for clinical staff and adjusted operating income for pharmacy operations.

Source: Nephrology News & Issues

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Topics: Hemodialysis

5 Simple Ways to Improve the Dialysis Patient Experience

Posted by Deborah Brouwer-Maier RN, CNN on Jul 5, 2017

Providing excellent patient care should be the top priority for all dialysis clinics. Minimizing pain, making patients comfortable, and treating them with compassion creates a respectful experience during a difficult, tedious process. But that can be easier said than done, especially if clinics have problems with leadership, staff and patient communication. If clinics don’t address issues such as lack of professionalism, low staff morale and patient safety, they risk losing patients and money. Below are five effective ways clinics can improve the dialysis patient experience.

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Topics: Hemodialysis

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